General

Respect for your privacy and the management, protection and security of your personal data are a priority for LOVE & STRIFE. LOVE & STRIFE has established this Data Protection Policy, in order to inform you who visit this website https: //www.lovenstrife.com/, or use the social media of LOVE & STRIFE, regarding the type and purpose of the collection and general processing of your data, their recipients, your rights and the How to contact us for any issues that may concern you in relation to your personal data.

This Data Protection Policy includes:

1. Information about your Personal Data Processor.

2. The type of data we collect about you.

3. The purpose of collecting and processing your personal data and the legal basis for processing it.

4. The security measures we take to protect your personal data.

5. The period of keeping your personal data.

6. Information about your rights and how to exercise them.

Data Processor

The sole proprietorship with the name "ZACHAROPOULOU GEORGIOS ANASTASIA", with the distinctive title "LOVE & STRIFE", which is based in Vasilika, Thessaloniki, Kyparissia Street, PC 57006.

E-mail: privacy@lovenstrife.com

Personal data we collect

"Personal Data" is any information that can be used to identify a natural person. LOVE & STRIFE collects such information when you use, or interact with it through our website. Specifically:

LOVE & STRIFE collects, stores and processes the following categories of personal data:

If you are a visitor of our website, our official social media accounts: Through the contact form on our website, in order to serve any requests and clarifying questions, you will be asked to enter your name and e-mail address (e-mail) . Also, while browsing the website, you may be asked to submit your personal information in order to benefit from certain of our services / benefits. For example, when you provide your consent for promotional communication (newsletter) and news about us you will be asked for your e-mail address (e-mail). In this case, after being informed about the purpose of the processing and before the collection of your data, your explicit consent will be requested.

Also, during your communication with us on the social media of our company (Facebook, Instagram, etc.), you provide us with your personal identification and communication data, which we process on a case-by-case basis only to serve your request.

In addition, when you create a personal account through our website, it is necessary to enter your name and e-mail address (email) and a password. Through your personal account you can create your wish list for your favorite products.

If you are a customer or a prospective customer:

When submitting your online order, you must provide us with your name, product shipping address, email, contact phone number and payment details. In addition, to complete the purchase we need your ID number, Passport Number, VAT number and your Tax Office. The date of purchase, as well as the method of payment and shipping will be stored during the purchase.

LOVE & STRIFE collects the above data when you provide it to it through the conclusion of a contract for the sale of our products and when you use our online store (e-shop) to make your purchases.

In particular, regarding the security of payments: the online store of LOVE & STRIFE accepts the credit / debit cards Mastercard, American Express, Diners, Visa & Maestro, of any bank through SSL (Security Certificate & SSL Technology), the confirmation which is carried out through the 3D Secure Network system of VISA and MASTERCARD.

All card payments are processed through the Stripe electronic payment platform, which uses TLS 1.1 encryption with 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.

The LOVE & STRIFE online store does not collect or store your credit card information in any way, and for this reason you need to re-register it, every time you use your credit card for transactions through this site.

In the event that you become our customer, LOVE & STRIFE informs you that it wishes to process the data of its customers provided to us in the context of a purchase or other transaction with us for the purpose of direct commercial communication for related products or purposes. In particular, we will process your email and mobile phone to send email, SMS, viber or other multimedia about our products, provided that you do not object to sending such commercial communication.

In these cases where we have collected your email and / or your mobile phone in the context of our legal interest in the promotion and promotion of our products, we can use the above data to optimize the navigation experience and display ads related to your own preferences on social networking sites.

In case you are our customer and you have accepted the Cookies that record what you have seen in our store or what you have forgotten in the cart, we may send you an email to remind you what you saw and what you left in your cart. In these cases you can request the termination of communication (opt-out) by pressing the delete button (unsubscribe) in the email or in any case by contacting us.

• Data collection by automated means

Furthermore, when you interact with us through this website, certain data is automatically collected by your device or the web browser you use ("cookies"). Using cookies and other similar technologies we collect data about the devices through which you visit our Website, such as for example the Internet Protocol (IP) address, type and version of the browser, operating system and platform and other technology in devices used to access our website, etc., data about the page you logged in from and the page you went to when you left.

For more information on how we use cookies and your options, please click here.

Legal basis for the processing of your personal data

The processing of your Personal Data is based on four legal bases:

• Execution of a contract to which the consumer or supplier is a party.

• Compliance with a legal obligation, when we are obliged to process your personal data in order to comply with a legal obligation or to provide information to a public body or law enforcement authority.

• The legal interest, in the performance of our lawful activity, in order to ensure its continuity, unless the interest or the fundamental rights and freedoms of the data subject that impose the protection of personal data prevail over it.

• Your consent: in order for your data to be processed your explicit consent will be sought from the Processor. Your personal data will only be processed if you agree to it. You can withdraw your consent at any time, without retroactive effect, by contacting us at: privacy@lovenstrife.com

Why do we use your Personal Data?

We use your data:

- To contact you for issues related to the sale of our products to you.

- To receive your orders, process them, and send the products to you.

- For the management, processing and processing of your payments, including the security of our financial transaction and the issuance of invoices.

- To process any of your complaints.

- For your service as a Member by opening your Account to us.

- For the creation, storage and maintenance of a database with our clientele and its analysis.

- To send you commercial communication via Newsletter, SMS, or other multimedia (VIBER) that concerns news of our Company, products, offers and promotions.

- To analyze your behavior and understand your preferences.

- To understand and analyze the results of our ads and promotions.

- For the processing of your requests such as for example the withdrawal, product replacement, etc.

- For the satisfaction of your rights, regarding your personal data.

- For the security of transactions.

- For business analyses and improvements, such as for the marketing of our products and their optimization, for the optimization of your experience and your service by us in our Online Store, as well as for the adaptation of your experiences in our Online Store.

- For market research, statistical analysis, for the development of marketing strategies and the management of marketing campaigns and to inform you or our partners about possible opportunities to participate in marketing or product promotion initiatives.

- To detect, prevent and deal with fraud or other illegal activities.

- For the protection of rights, assets of ours or third parties.

Other purposes: we may use your data in other ways. In this case, we will provide special notifications for your information when we collect the data, while we will secure your consent before processing, where required. For the realization of these purposes we will collect and generally process only those data that are compatible with the purpose of processing.

To whom do we transmit your personal data?

The personal data we collect may from time to time be passed on to third parties, to whom LOVE & STRIFE entrusts the processing of personal data on its behalf or with whom it cooperates. Particularly:

Data may be transmitted to providers of IT products and / or services and / or support of all kinds of information and electronic systems and networks, to direct mail / courier companies, to law firms, to administrative support service providers.

In special cases, the personal data of the data subjects may also be passed on to third parties:

• To competent supervisory or judicial authorities, if this is required by the current legal framework or by a court decision.

We do not disclose your personal data to third parties outside the European Union in countries where there is no appropriate data protection regime. However, in the event that such a data transfer is required, we will take all possible steps to ensure that your data is treated securely, e.g. using standard data protection clauses (Standard Contractual Clauses, SCC), adopted by the Commission.

Time Storage and Security of Personal Data

The data storage time varies from case to case:

• We keep your personal data for the period of time required by law during which the competent public authorities have the right to control LOVE & STRIFE.

• When processing is required as an obligation by provisions of the applicable legal framework, as well as for the establishment, exercise, and / or support of legal claims of LOVE & STRIFE, your personal data will be stored for as long as the relevant provisions require.

• When your consent is required for a specific treatment [e.g. when you wish to be the recipient of our Newsletters -, your personal data is stored until revoked. Regarding the sending of newsletters until the exercise of the right of objection by you (opt-out).

The procedure of processing personal data is carried out in a way that ensures its confidentiality. We implement appropriate technical and organizational measures to ensure the appropriate level of security of your data against the risks of accidental or unlawful destruction, accidental loss, alteration, prohibited dissemination or access and any other form of unfair processing.

The data you provide to us is protected by appropriate information security techniques to ensure both its secure transmission over the internet and its secure storage in Information Systems. We require all third parties who may receive your personal data to have the appropriate technical and operational security measures in place to protect your personal data, in accordance with Greek and EU legislation on data protection. In any case, the way the internet operates and the fact that it is free does not allow anyone to guarantee that unauthorized third parties will never be able to violate the applicable technical and organizational measures by gaining access to and possibly using personal data for unauthorized and / or illegal purposes.

Your rights

Your rights under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (General Regulation on Data Protection) are as follows:

Right of access to data: the right of the data subject to receive confirmation from the controller for the processing of personal data and access to a range of information.

Right of correction: the right of the data subject to demand from the controller the correction of inaccurate data as well as the completion of incomplete data.

Right to restrict processing: the right of the data subject to require the controller to restrict processing under certain conditions.

Right to object to processing: the data subject's right to object to the processing of your data under certain conditions, in particular when it comes to "profiling" or for the purpose of direct marketing.

Right to delete (right to be forgotten): the right of the data subject, when they no longer wish to process and maintain their personal data, to request their deletion, provided that the data is not kept for a specific legal and declared purpose.

Right to data portability: the right of the data subject to receive or request the transfer of their data, in an unreadable form, from one controller to another under certain conditions. However, there are exceptions to the rights of deletion and data portability, in accordance with articles 17 par. 3 and 20 par. 3 of the Regulation and the provisions of articles 31 to 35 of Law 4624/2019.

Right to complain to the Personal Data Protection Authority (www.dpa.gr): Furthermore, we inform you that you have the right to appeal to the Personal Data Protection Authority for issues related to the processing of your personal data. For the competence of the Authority and the way of submitting a complaint, you can visit its website (www.dpa.gr → My rights → Submit a complaint), where there is detailed information. Postal Address: 1-3 Kifissias Avenue, PC 115 23, Athens, call center: +30 210 6475600, e-mail: contact@dpa.gr.

For any additional information, as well as for the exercise of the above rights, please contact the Data Protection Officer or the Data Controller at the above contact details. As a rule, your request will be satisfied within one month of its receipt. The information, any notification as well as all actions taken under Articles 15 to 22 and 34 of the GDPR, shall be provided free of charge.

Information concerning minors

Our website and services are not intended for use by minors under 13 years of age. We do not collect Personal Data of minors under the age of 15 without the consent of a parent or guardian. If you are a parent or guardian of a child under the age of 13 and you are concerned that your child may have provided us with personal information, please contact us at the contact details above.

Special Data Categories

We ask that you do not disclose to us through the application or via e-mail your banking data, as well as your sensitive personal data. The processing of personal data in this category does not in any way serve the purposes of the processing, as defined above.

Third party content on the website and hyperlinks (Links)

LOVE & STRIFE is not responsible for the content and services of other third parties to which it links through their links, hyperlinks or banners (including, without limitation, social networking sites such as Facebook, YouTube, Pinterest, Google+). The administrator does not guarantee or control the availability, content and personal data management policy of the site listed with a link. Therefore, for any problem that occurs during their visit / use, you should contact the respective websites that are solely responsible for providing their services. Access through the use of the provided links to the respective website takes place at the sole responsibility of the user.

This privacy statement does not apply to user access to other applications / websites / platforms / software and services. Please see the privacy policies of these applications / websites / platforms / software and services for more information about how they handle your data.

Policy Update

The last update of this policy took place on 25/12/2021.

We may review this data protection policy at regular intervals if we deem it necessary to comply with changes in legislation or for any other reason. The revised data protection policy will take effect from the date of its publication / posting on the website.